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Support and growth

Monitoring, regular releases, a reply within the business day. For products that are already live and have to work every day, not only on release day.

SLA · CI/CD

After launch the contractor leaves and the product stays. An integration breaks, a certificate expires, the platform updates. The business hears about the problem from customers. New features wait until someone turns up who can make sense of code written by others.

I take the product on in full — my own or one written before me. First an audit: what the system consists of, where the logs are, what breaks first. I set up monitoring and alerts so I hear about a failure before the users do. Then regular releases: fixes, dependency updates, new features by an agreed plan. I reply to questions within the business day; critical failures are fixed out of turn.

You get a product that works and one person who is responsible for it. The longest project on support has been running for 6 years. YaMusic Sync has been maintained since July 2026: new watch models and Garmin platform updates. FOQIN gets new sections and nightly exchanges without stopping the store.

What is included
  • Audit and taking over code written by others
  • Monitoring, alerts, backups
  • Regular releases: fixes, dependency updates
  • Growth: new features by an agreed plan
  • A reply within the business day, critical failures out of turn
  • Reports on incidents and changes
How we work
01
A 30-minute callWe go through what the product is, what it runs on and what hurts. We agree on the scope and the format.
02
Audit and handoverIn the first week a map of the system: services, access, logs, risks. A list of what to fix first.
03
Monitoring and alertsA check on every point of failure: server, database, integrations, certificates. The signal comes to me, not to your customers.
04
Regular releasesFixes and new features by plan, dependency updates before they become a problem. A reply within the business day.
Related work
01

YaMusic Sync

Yandex Music playlists straight on a Garmin watch — no phone needed.

WATCH APPMUSICGARMIN2026
03

FOQIN

Catalogue and online store for an international car parts brand.

E-COMMERCECATALOGUEB2B2025
Consultation

Thirty minutes to decide whether we work together

Other services
01

Web apps and services

Dashboards, back offices, SaaS, portals for clients and staff, accounting systems.

02

Online stores

Catalogue, cart, payments, stock, sync with the accounting system.

03

Sites and landing pages

Marketing and corporate sites: fast, responsive, SEO-ready.

04

Mobile apps

One codebase for iOS and Android, offline mode, push.

05

Smart device software

Watches, trackers, IoT controllers: apps and firmware.

06

AI integrations and agents

In-product assistants, answering customer questions, document parsing, knowledge base search.

07

Prototypes and MVPs

A clickable build in a week. Test the idea before the main budget.

08

Backend and APIs

I design and build the backend: data model, REST and GraphQL, queues, load, migrations. I also build integrations with payment services, accounting or other external systems.

10

Consulting

Team hiring, building the development process, architecture for high-load systems. Audit, plan, follow-through.