AI integrations and agents

Routine questions, incoming documents, searching through regulations — staff spend hours on this every day. A model does it in seconds, but on its own it knows nothing about your product and sees none of your data. It needs an integration that gives it that data and keeps it from making things up.

I embed AI into the existing product, not next to it. I build a knowledge base from your documents and site and connect search over it (RAG), so answers rest on sources and cite them. I give the agent tools — ordering, booking, status, CRM — with limits: what it does on its own and what only with confirmation. Channels: chat on the site, Telegram, WhatsApp, email. Dialogue logs and handover of hard cases to a person are a mandatory part.

You get an assistant that answers from your knowledge base, works in your channels and knows when to call a person. Meetcap is built on the same foundation: a speaker-separated transcript of the meeting and a summary with decisions and action items 3 minutes after the call, in 4 languages.